Returns & Exchanges

At IVC Carriage, we stand by the quality of our professional sporting gear and offer a 30-day window for returns or exchanges on all unused equipment. If your purchase does not meet your performance standards, we are committed to making it right.

1

Initiate Your Request

Log into your IVC Carriage account or visit our online returns portal to enter your order number and select the items you wish to return.

2

Prepare Your Gear

Ensure all sports equipment is in its original packaging with tags attached; items must be in new, resaleable condition to qualify for a refund.

3

Print and Ship

Download your prepaid shipping label from the portal, securely attach it to your package, and drop it off at any authorized carrier location.

4

Quality Inspection & Refund

Once our team inspects the returned gear, we will process your refund or ship your replacement item within 5 to 7 business days.

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30-Day Window

Return within 30 days of delivery

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Free Returns

Prepaid shipping label provided

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Fast Refunds

5-7 business days processing